Privacy Policy

1. Introduction

TryfanTech ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website tryfantech.com (the "Site").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Site.

2. Information We Collect

2.1 Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out our contact form (name, email address, phone number, company name, message)
• Subscribe to our newsletter (email address)
• Apply for a position through our careers page (name, email address, role, portfolio/CV, message)

2.2 Automatically Collected Information

When you visit our Site, we automatically collect certain information about your device, including:

• Browser type and version
• Operating system
• IP address (anonymised)
• Pages visited and time spent on pages
• Referring website addresses

This information is collected through Vercel Analytics, which we use to understand how visitors interact with our Site and improve the user experience.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your enquiries and provide customer support
• To send you marketing communications (with your consent)
• To process job applications and recruitment activities
• To improve our website and services
• To analyse website usage and trends
• To comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA) or United Kingdom, our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

• Contract Performance: Processing is necessary to respond to your enquiry or provide services you've requested
• Consent: You have given us explicit consent to process your information (e.g., newsletter subscription)
• Legitimate Interests: Processing is necessary for our legitimate interests (e.g., website analytics, fraud prevention)
• Legal Obligation: Processing is necessary to comply with the law

5. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

5.1 Service Providers

• Resend: Email delivery service used to send confirmation emails and notifications
• Vercel: Website hosting and analytics provider

These service providers are contractually obligated to protect your data and use it only for the purposes we specify.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders or government requests).

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact form enquiries: 2 years from last contact
• Newsletter subscriptions: Until you unsubscribe
• Job applications: 6 months from application date
• Analytics data: Anonymised and retained for up to 2 years

7. Your Data Protection Rights (GDPR)

If you are a resident of the EEA or United Kingdom, you have the following data protection rights:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate or incomplete data
• Right to erasure: You can request deletion of your personal data
• Right to restrict processing: You can request restriction of processing your personal data
• Right to data portability: You can request transfer of your data to another organisation
• Right to object: You can object to our processing of your personal data
• Right to withdraw consent: You can withdraw your consent at any time where we relied on consent

To exercise any of these rights, please contact us at hello@tryfantech.com

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Secure Socket Layer (SSL) encryption for data transmission
• Secure hosting infrastructure with regular security updates
• Access controls and authentication for internal systems
• Regular security audits and monitoring

However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

9. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country.

We ensure that such transfers are carried out in accordance with applicable data protection laws and that appropriate safeguards are in place to protect your personal information.

10. Children's Privacy

Our Site is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

11. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: hello@tryfantech.com
• Website: https://tryfantech.com